Information We Collect
We collect various types of information to provide and improve our services to you, including:
Personal Information
- Contact Information: Name, email address, phone number, and delivery address.
- Payment Information: Payment details, including Apple Pay and debit card information (note: we do not store complete payment card details).
- Order Information: Products purchased, order dates, and order amounts.
Automatically Collected Information
- Usage Data: Information about how you use our website, such as your IP address, browser type, and browsing history.
- Cookies and Tracking Technologies: We use cookies and similar tracking technologies to track activity on our website and hold certain information.
How We Use Your Information
We use the collected information for various purposes, including:
- Processing Transactions: To process and fulfill your orders, including managing payments and delivery.
- Communication: To contact you regarding your order, respond to inquiries, and provide customer support.
- Improvement of Services: To analyse and improve our products, services, and website functionality.
- Marketing: To send you promotional materials and updates about our products (you can opt-out at any time).
- Legal Obligations: To comply with legal requirements and prevent fraudulent activities.
Sharing Your Information
We do not sell or rent your personal information to third parties. However, we may share your information with:
- Service Providers: Third-party companies that assist us in operating our website, processing payments, and delivering orders.
- Compliance with Laws: When required by law or in response to valid requests by public authorities.
Data Security
We implement appropriate technical and organisational measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no internet transmission or electronic storage method is 100% secure, and we cannot guarantee absolute security.
Your Rights
You have certain rights regarding your personal information, including:
- Access: You can request access to the personal information we hold about you.
- Correction: You can request correction of any inaccurate or incomplete information.
- Deletion: You can request the deletion of your personal information, subject to certain legal obligations.
- Opt-Out: You can opt-out of receiving marketing communications from us at any time.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our website and updating the effective date at the top of this page. You are advised to review this Privacy Policy periodically for any changes.
Contact Information
If you have any questions please contact us at: